Refund policy
WILDT. Clothing – Return & Refund Policy
At WILDT. Clothing, we take pride in delivering high-quality garments rooted in simplicity, durability, and nature. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
- Items can be returned within 3 days of delivery.
- To be eligible for a return, the item must be:
- Unworn and unused
- In its original condition
- With original tags and packaging intact
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
We do not accept returns on:
- Sale or discounted items
- Gift cards
- Items damaged due to misuse or normal wear
Exchanges
- We offer exchanges for size or color, subject to stock availability.
- If your desired item is unavailable, a store credit will be issued.
Refunds
- Once your return is received and inspected, we will notify you of the approval status.
- Approved refunds will be issued as store credit to your account.
- Shipping costs are non-refundable.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service.
Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 3 days of delivery at:
Include your order number and clear photos of the issue.
Contact Us
For any return or refund queries, reach out to us at:
info@wildtclothing.co.za
WILDT. Clothing
Rooted In Nature.